"I'm David Coker, owner Clean Image Carpet & Upholstery Cleaners"

Manufacturers recommend that most carpets should be cleaned every 12 months. Carpets are made to hide soil – when they look dirty, they are really filthy. Allowing a carpet to become overly soiled will result in a poor cleaning result visually.

Carpets can be ‘scratched’ by gritty soil resulting in the carpet looking dull. This often is irreversible. So from an appearance point of view it makes financial sense to maintain a carpet by regular cleaning. If the carpet is correctly cleaned it will last up to three times as long.

However, the main reason to clean is not appearance but health. Cleaning removes not only dirt and soil from a carpet but also bio pollutants such as bacteria and fungi that can create health problems. In addition, outdoor pollutants such as car exhaust, pesticides, heavy metals including cadmium and lead are tracked into the home and need to be periodically removed by cleaning.

No, all we ask is that you move small and valuable items—we will move the rest. However, we do not move very large and heavy items such as piano’s, heavy wardrobes etc.

If you particularly want a larger piece of furniture moved (eg sideboard) we ask that you empty it and we can then move it, clean underneath and then place it on foam blocks to allow the carpet to dry underneath. The blocks would have to remain in place until the carpet is dry.

There is no strict answer, although typically 2 – 6 hours. However, what we can say is that the fastest drying times are achieved when a flow of air across the carpet occurs. This simply means leaving windows slightly open and maintaining a temperature of around 72 degrees F.

No. You can walk on the carpets straightaway. However, you do not want to walk on damp carpets if your shoes are dirty as this will make the carpets dirty quickly. We can leave plastic ‘booties’ to cover your shoes (and any visitors) so this doesn’t happen.

“If all you want is a quick surface cleaning for the cheapest price possible, please call someone else. My specialised cleaning process is designed for homeowners who have a carpet they care about and want it to last as long as possible. If you want to protect your health and your family from the countless bacteria, fungus, pollens and pollutants in your carpet, then please call us. We’ll answer your questions and give you a free written quotation without cost or obligation of any kind. Call (01424) 722900 to schedule your carpet or upholstery cleaning.”

Unfortunately, not all carpet cleaners use the most efficient and up-to-date technology. Most homeowners don’t realise that there are at least a dozen different ways of washing carpets. Some of them are very poor indeed. And some methods will actually make your carpets dirtier!
The basic cleaning process that my company uses has 11 separate steps that I believe are absolutely necessary for thorough washing of carpets. I have found that most other cleaners will generally only use 3 of these steps. By the way, if all you want is just quick ‘surface cleaning’ for the cheapest price possible, we are not the company for you. But if you want thorough cleaning with a 100% money-back guarantee then please call us.